Challenges addressing the MSS market opportunity
Today’s Managed Security Services Providers (MSSPs) are providing sophisticated services by relying on the expertise of highly skilled and specialized certified engineers. Those manually provisioned services lead to heavy operational costs and hence command a high price point only affordable by the tier one enterprise.
This leaves the multi-site enterprise market untapped despite their growing demand for IT management and security assistance as their business has become increasingly dependant on broadband.
As a result, analysts concur that we are on the eve of a managed security services market take off. The European opportunity alone is estimated at over 5 billion € before the end of the decade. Today’s service delivery processes do not scale to meet the requirements of the multi-site enterprise market.
Key success factors are: reliability, responsiveness
and price.
To achieve this, service providers need to:
- Streamline their security CPE service provisioning
- Reduce their SOC operational cost
- Remain vendor independent so to continuously keep their services portfolio cutting edge
From a customer relationship standpoint, Service Providers have a good card to play compared to competition.
What remains challenging however, is how to deliver managed security services at a customer acceptable price point.
Discover the unique features of UBIqube's Service Provider solutions and learn how to successfully address the market opportunity for converged managed services.